KSL Investigates

Amazon launches AI tool to help customers spot fake messages

VideoMatt Gephardt, KSL  |  Posted Sept. 10 - 9:03 p.m.  |  Save Story

A warning that your Amazon account has been hacked can demand quick action. The trouble is, scammers know that, too.

Here's how the rental insurance offered by your landlord leaves you exposed

VideoMatt Gephardt and Sloan Schrage, KSL  |  Posted Sept. 8 - 9:04 p.m.  |  Save Story

If you think the convenient coverage offered by your landlord covers your stuff in case of an unexpected event, here's why you're in for a nasty surprise.

Utah kids rank 3rd nationally for money lost to online scams

VideoMatt Gephardt and Sloan Schrage, KSL  |  Posted Aug. 20 - 9:07 p.m.  |  Save Story

FBI data shows Utah victims age 17 and younger reported more than $1 million in online scam losses. The FBI says parents can help by talking with kids early.

Harnessing Adventure: Vernal's Via Ferrata MONDAY 10PM

Video  |  Posted Aug. 18 - 3:52 p.m.  |  Save Story

Utah changes birth certificate policy after KSL Investigators uncover records issue

VideoDaniella Rivera, KSL  |  Updated Aug. 14 - 5:00 p.m.  |  Save Story

A family experienced what felt like a records runaround when they tried to get certified copies of their birth certificates.

Shoplifting survey points to financial strain as Americans struggle with costs

VideoMatt Gephardt and Sloan Schrage, KSL  |  Posted Aug. 12 - 9:05 p.m.  |  Save Story

A new survey found 30% of American adults say they have shoplifted. Experts say the findings may reflect financial desperation as families struggle with the cost of necessities.

Get Gephardt helps Sandy mom sort out insurance confusion that left her with $25K bill

Matt Gephardt and Sloan Schrage, KSL  |  Updated Aug. 5 - 9:03 p.m.  |  Save Story

Having a baby isn't cheap. The average hospital bill hovers around $2,900. When a Sandy woman got hit with a bill nearly ten times that, she knew something was wrong.

Get Gephardt helps satellite TV subscriber fight double-billing after DirecTV and AT&T split

VideoMatt Gephardt and Sloan Schrage, KSL  |  Posted Aug. 4 - 9:04 p.m.  |  Save Story

Bundled services became unbundled when AT&T and DirecTV parted ways, leaving a Magna resident to get double-billed by both companies.

Could the resale hustle solve your money problems?

VideoMatt Gephardt and Sloan Schrage, KSL  |  Posted Aug. 3 - 9:02 p.m.  |  Save Story

From storage auctions and liquidation pallets to thrift store finds, people are buying low and selling high. But turning castoffs into cash takes research, patience and a willingness to take risks.

Get Gephardt helps Orem man fight for a refund after his dentist retires mid-treatment

VideoMatt Gephardt, KSL  |  Posted July 29 - 9:00 p.m.  |  Save Story

An Orem man said his dentist retired with thousands of dollars' worth of work left to do on his teeth. When he couldn't get his work completed or his money back, he decided to Get Gephardt.

The $20K starter car is disappearing

VideoMatt Gephardt and Sloan Schrage, KSL  |  Posted July 28 - 9:04 p.m.  |  Save Story

New vehicles priced around $20,000 have nearly vanished from dealership lots, and industry experts say inflation is only part of the problem.

Scam victims can face criminal charges for helping fraudsters

VideoMatt Gephardt and Sloan Schrage, KSL  |  Posted July 27 - 10:30 p.m.  |  Save Story

Getting scammed can cost victims more than money. Some Utahns who believed they had found a job or romantic partner have instead found themselves facing criminal charges.

Scam victims may have a chance to recover stolen money — but they must act fast

VideoMatt Gephardt, KSL  |  Posted July 21 - 10:00 p.m.  |  Save Story

The FBI has a team that works directly with banks to track and freeze fraudulent transfers, giving victims of scams something they often think they've lost: a chance.

Voucher instead of cash refund for Utah grandpa after mysterious hotel room cancellation

VideoMatt Gephardt and Sloan Schrage, KSL  |  Posted July 17 - 10:34 a.m.  |  Save Story

A Layton grandfather traveled to New York City for his grandson's college graduation, only to learn his prepaid hotel reservation had been canceled, so he contacted the KSL Investigators.

Utah's Stratos project draws warnings from Virginia's 'Data Center Alley'

VideoDaniella Rivera, KSL  |  Posted July 8 - 9:29 a.m.  |  Save Story

Utah's bet on the Stratos Project data center is raising eyebrows, states away, among a community with more data center experience than anywhere else.

Life inside 'Data Center Alley': What Utah can learn from Loudoun County, Virginia

VideoDaniella Rivera, KSL  |  Posted July 7 - 7:12 a.m.  |  Save Story

What lessons can we learn from "Data Center Alley," a community in Virginia with more data center experience than anywhere else?

Just how sound is TikTok money advice? New study finds much of it is misleading, risky

VideoMatt Gephardt and Sloan Schrage, KSL  |  Posted June 18 - 10:28 p.m.  |  Save Story

A new report card finds much of the money advice in viral TikTok videos to be incomplete and risky. But it's not all bad. Here's what to watch for before you put stock into a viral tip.

For Utah renters, escaping abuse can come at a cost

Daniella Rivera, KSL  |  Updated Oct. 2 - 3:33 p.m.  |  Save Story

West Jordan, Utah – After reporting to police that he held her down and hit her, Jasmine Stanley believed taking her

Exhumed Evidence: The life and death of Tammy Daybell

KSL TV  |  Updated March 13 - 4:32 p.m.  |  Save Story

Springville, Utah — As people across the country anxiously wait to learn whether Lori Vallow will post her $1 million