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Fake insurance agent accused of ripping off Utah drivers
Matt Gephardt, KSL | Posted June 30 - 2:57 p.m. | Save Story
Utah officials say a man in Texas sold fake auto insurance policies to Utah drivers looking for cheaper coverage. The alleged scam comes as car insurance rates remain high and consumers shop for bargains.
HOA gone away? Repair bills may still be waiting
Matt Gephardt and Sloan Schrage, KSL | Posted June 29 - 9:00 p.m. | Save Story
An Ogden neighborhood lost water after a main broke. Then residents learned their "dissolved" HOA still left them responsible for private pipes and roads.
Will today's surpluses be tomorrow's shortages?
Matt Gephardt and Sloan Schrage, KSL | Posted June 24 - 10:09 p.m. | Save Story
As buyers hunt for deals and skip full-price goods, retailers may face surpluses now, then cut future orders, setting the stage for possible shortages later.
AI cybersecurity flaw: How hackers can fool AI chatbots into handing over sensitive info
Matt Gephardt, KSL | Posted June 23 - 11:14 p.m. | Save Story
We're used to hearing warnings about AI fooling people. But what happens when people fool AI chatbots?
Supplement company asks questions despite its 'no questions asked' return policy
Matt Gephardt and Sloan Schrage, KSL | Posted June 22 - 10:20 p.m. | Save Story
If a company promises you a "no questions asked" return policy — be sure to save any mentions of that promise: ads, emails, take screenshots and keep receipts.
Just how sound is TikTok money advice? New study finds much of it is misleading, risky
Matt Gephardt and Sloan Schrage, KSL | Posted June 18 - 10:28 p.m. | Save Story
A new report card finds much of the money advice in viral TikTok videos to be incomplete and risky. But it's not all bad. Here's what to watch for before you put stock into a viral tip.
Utah author receives royalties after he finds uncashed check years after it expired
Matt Gephardt and Sloan Schrage, KSL | Posted June 15 - 7:01 a.m. | Save Story
When a Utah author found an uncashed check years after it expired, he asked if it could be reissued. He was told no — it had been cashed. So he decided to Get Gephardt.
Steps homeowners should take to help avoid contractor trouble
Matt Gephardt and Sloan Schrage, KSL | Posted June 11 - 6:36 p.m. | Save Story
Utah regulators have received more than 1,200 complaints involving contractors this fiscal year, so far. Here are steps homeowners should take now to avoid contractor trouble later.
Safety net for homeowners facing a construction lien is going away
Matt Gephardt and Sloan Schrage, KSL | Posted June 3 - 7:40 a.m. | Save Story
A safety net for homeowners who've had their homes slapped with a construction lien because their contractor didn't pay a supplier is going away.
Lien trap: Lehi couple says dispute with roofer leads to construction lien on home
Matt Gephardt and Sloan Schrage, KSL | Posted June 2 - 10:45 a.m. | Save Story
The Thomases say they've paid-in-full for their roof but cannot get a lien lifted. The roofing company the couple hired and paid is called RoofTek.
Utahns warned of suspected fraud by cryptocurrency investment firm BG Wealth Sharing
Matt Gephardt and Sloan Schrage, KSL | Posted May 29 - 5:32 p.m. | Save Story
A Utah investor who said she gave thousands of dollars to BG Wealth Trading spoke out as the cryptocurrency investment firm draws warnings from around the world.
Totaled car? Why your car insurance keeps charging premiums and how you can stop it
Matt Gephardt and Sloan Schrage, KSL | Posted May 24 - 10:30 p.m. | Save Story
Would you pay to insure a car you no longer own? It happened to a Cedar Hills man and when he asked his car insurance company for a refund, they refused.
Phone return fraud: Scammers are tricking Utahns into shipping them 'free' iPhones
Matt Gephardt and Sloan Schrage, KSL | Posted May 20 - 9:30 a.m. | Save Story
Imagine getting billed month after month for a phone you never wanted and that you thought you had already sent back to the carrier. That's the situation Terry Caselli faces.
Salt Lake man keeps getting misdelivered packages, says he can't get carrier to fix it
Matt Gephardt and Sloan Schrage, KSL | Posted May 17 - 5:45 p.m. | Save Story
A Salt Lake man says he can't get a carrier to stop never-ending misdelivered packages. Sick of the recurring headache, he put in a call to KSL's Matt Gephardt.
Utah HOA ombudsman launches working group to tackle issues and rising costs
Matt Gephardt and Sloan Schrage, KSL | Posted May 17 - 9:08 a.m. | Save Story
If you're looking to buy a new home here, it's likely to be in a Utah HOA. Now, the state has launched a new effort to rein in problems between homeowners and HOAs.
Driveway disaster: Here's how you can spot an asphalt paving scam
Matt Gephardt and Sloan Schrage, KSL | Posted May 15 - 10:05 a.m. | Save Story
A Centerville man who spent thousands on a home improvement project done wrong has a warning for the rest of us: Do a little more digging before you hire someone to pave asphalt.
More shoppers using short-term loans for essentials: Here's how to keep them in check
Matt Gephardt and Sloan Schrage, KSL | Posted May 13 - 9:36 p.m. | Save Story
To keep short-term loans in check, don't use them for staples. Paying for next week's groceries becomes even harder when you're still paying for last week's groceries.
West Jordan man says a prior authorization mix-up has left him stuck with a $25K medical bill
Matt Gephardt and Sloan Schrage, KSL | Posted May 10 - 5:45 p.m. | Save Story
A West Jordan says he got surprised by $25,000 bill after a mix-up on the procedure's prior authorization.
