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BOUNTIFUL — Duerden's Appliance and Mattress, an independent appliance and mattress store in Bountiful, has filed for Chapter 7 bankruptcy.
KSL NewsRadio learned of the bankruptcy after a check of public records.
The news has left recent customers without answers about what will happen to their purchases, or if they will get their money back.
Olivia Swalberg uses Duerden's Appliances and says she paid $10,000 for new appliances in July. That order was supposed to be delivered this week. When her mom went to shop there on Wednesday, she called Swalberg and said it looked like they'd closed up shop.
When Swalberg Googled Duerden's telephone number, the search engine returned results indicating the store was permanently closed. The next thing she did was hop into the car with her husband to visit the store themselves.
"I jumped out of the car, I ran up to the front doors," Swalberg said. "There was a girl at the front door, visibly upset. She's like 'I work for a big builder here. We have hundreds of thousands of dollars of appliances that should be going into homes.'"
The next stop for the Swalbergs was the Bountiful Police Department to file a report. Then Olivia Swalberg reached out to her credit card company.
"Visa was saying that if they (Duerden's) have filed (for) bankruptcy and if they do not answer Visa's calls within a billing cycle, they will completely credit that," Swalberg said.
KSL NewsRadio has reached out to Duerden's Appliances for comment and have yet to hear back.
This story may be updated.
