News  /  Utah  /  KSL Investigates  / 

Most Recent

Refund Roulette: Gephardt investigates why wrong ticket holders received refunds

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted Jul 3rd - 10:14am

The COVID-19 pandemic has thrown more than a few curveballs at folks who bought tickets to now-canceled events this summer.

Gephardt: Movers who jack up prices rack up complaints

Matt Gephardt, KSL TV  |  Posted Jul 1st - 9:43am

Imagine moving to a new state, only to have your moving company refuse to deliver your possessions unless you pay them way more than their original bid.

Gephardt: What homeowners insurance covers in a wildfire

Matt Gephardt, KSL TV  |  Posted Jun 30th - 10:22am

After any disaster, the big questions on many people’s minds are who pays to rebuild, and what exactly is covered by insurance?

Gephardt: $1.4 billion in stimulus payments went to deceased Americans

Matt Gephardt and Cindy St. Clair, KSL TV  |  Posted Jun 29th - 9:04am

Dead people don’t need stimulus money – but many got it.

KSL Investigates: Are shoppers ignoring store requests to cover their faces?

Matt Gephardt, KSL TV  |  Posted Jun 26th - 8:44am

Even with health officials and politicians talking about the importance of wearing them, plenty of people have formed their own opinion about the importance of face coverings.

Gephardt: Cash-free becoming norm during coronavirus pandemic

Matt Gephardt, KSL TV  |  Posted Jun 20th - 4:46pm

As more and more people are choosing plastic as their payment option of choice, many retailers are leaving cash behind — and it’s not just due to the risk of COVID-19.

State Treasurer’s office launches webathon to reunite Utahns with forgotten money

Matt Gephardt, KSL TV  |  Posted Jun 20th - 8:31am

The COVID-19 pandemic has caused more than its fair share of economic upheaval, leaving many people strapped for cash.

Magnet for mischief: KSL investigates alarming rise in police calls to abandoned waterpark

Mike Headrick, KSL TV and Cindy St. Clair, KSL TV  |  Posted Jun 19th - 9:02am

Raging Waters. Seven Peaks Salt Lake. However you remember it, it was once a beacon of summer fun for thousands of Utahns.

Police use of force: The KSL Investigators explore policy & law

Mike Headrick, KSL TV  |  Posted Jun 18th - 4:01pm

It’s been more than 30 years since case law came out of the courts, dictating when an officer can use deadly force.

Officers & oversight: Do civilian review boards in Utah have enough power?

Brittany Glas, KSL TV and Cindy St. Clair, KSL TV  |  Posted Jun 12th - 8:35am

Thousands of protesters spent the past two weeks filling the streets of Utah’s capital city demanding change across the state — calling for police reform and de-escalation training.

Gephardt: Utahn says travel agency wanted him to pay for airfare refund

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted Jun 11th - 9:14am

It’s no secret the COVID-19 pandemic has prompted thousands of travelers to cancel flights. But imagine being told that you have to pay a fee if you want a refund.

Stimulus scams are spiking, consumer protection experts say

Matt Gephardt, KSL TV  |  Posted Jun 10th - 7:22am

AARP’s Director of Fraud Prevention Programs Kathy Stokes said fraud around stimulus payments is rampant.

Gephardt: How a little-known feature can keep credit card fraud going

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted Jun 5th - 8:21am

Whenever we see suspicious activity on our credit or debit cards, the general operating procedure is to have the bank reverse the charge and issue us a new card number.

Gephardt: Confusion has some trashing their stimulus money

Matt Gephardt, KSL TV  |  Posted Jun 4th - 8:46am

Many people’s stimulus checks were directly deposited into their bank account while others got a paper check from the IRS, which came in clearly identifiable envelopes showing they were from the U.S. Department of the Treasury.

Gephardt: Most price gouging complaints aren’t criminal, investigators find

Matt Gephardt, KSL TV  |  Posted Jun 1st - 9:52am

Utah has received hundreds of complaints of price gouging amid the pandemic, but officials have only taken action on four of those cases.

Gephardt: How solar panels affect loans, refinancing and selling your home

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted May 29th - 10:41am

Home solar panels are enjoying their day in the sun. A recent Pew Research Center survey found nearly half of homeowners have given serious thought to adding solar power in the past year.

KSL Investigators explore 2012 Ogden officer-involved shooting that led to law changes

Brittany Glas, KSL TV  |  Posted May 29th - 8:11am

Eight years after the Ogden Police Department was involved in one of the worst officer-involved incidents in the state’s history, the KSL Investigators re-examined the case to determine what changes have been made since the devastating case.

Gephardt: Are you getting the internet speeds you are paying for?

Matt Gephardt and Sloan Schrage, KSL TV  |  Posted May 21st - 10:39am

With many Utahns still working from home and students still being taught online, home internet speeds have become a big concern.

Gephardt: BBB warning dental company is taking money, not providing products

Matt Gephardt and Cindy St. Clair, KSL TV  |  Posted May 20th - 11:46am

SmileLove, a Utah-based company selling custom teeth alignment treatments by mail, is now the focus of an alert issued by the Better Business Bureau of Northern Nevada and Utah.